Privacy Policy and SMS/Text Message Policy

Effective Date: October 1, 2024

Introduction

Calico Outdoors values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data, including how we use SMS and text messaging for communication. This policy applies to all users of our website, services, and communication platforms, including SMS notifications via the LeadConnector system.

Information We Collect

1. Personal Information

We collect personal information such as your name, email address, phone number, and any other information you voluntarily provide when interacting with Calico Outdoors through our website, signing up for services, or opting into SMS/text message communications.

2. Automatic Information

We collect data related to your usage of our website and services, such as your IP address, browser type, and operating system, for analytics and to enhance your experience.

How We Use Your Information

1. Service Delivery

We use your personal information to provide you with services, respond to inquiries, send you updates, and process payments.

2. Marketing Communications

With your consent, we may send marketing materials, including promotions, offers, and updates about our services, via email or text messaging. You may opt out of these communications at any time.

3. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from Calico Outdoors. These messages may include service updates, appointment reminders, promotions, or other information related to our services.

Opt-In for SMS/Text Messaging

By providing your mobile number and opting in to SMS/text messaging, you agree to receive text messages from Calico Outdoors via LeadConnector’s phone system. Message frequency may vary based on your interaction with us.

Opting Out of SMS/Text Messaging

You may opt out of SMS/text messaging at any time by replying “STOP” to any message you receive. Once you opt out, you will no longer receive any text messages from us, except for those required for transactional or operational purposes. Alternatively, you may contact us at [email protected] or (904) 333-7566 to request to be removed from SMS communications.

Data Sharing

We do not sell or share your personal information with third parties for their marketing purposes. We may share information with trusted partners who assist in delivering services, such as LeadConnector, which facilitates our SMS communications. Any sharing of information is conducted in compliance with applicable privacy laws and with appropriate data protection measures in place.

Data Security

We take reasonable steps to protect the security of your personal information. This includes using industry-standard security measures such as encryption and firewalls to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also withdraw your consent for receiving marketing communications or SMS messages at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or via other communication methods.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Calico Outdoors

[email protected]

(904) 333-7566